Top Tips When Choosing A Transport Service Company

30 November 2020
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Are you looking for a transportation service? You may want to haul your car or move oversized cargo. Read this guide for some tips on how to choose a transport service

Reputation and Specialisation

Conduct extensive research to ensure that the company provides quality services. For instance, you could check social media reviews or interview some of the customer's clients. Inquire about the company's specialisation. For example, if you would want to move goods to another country, you need a company that can help you with the shipping process.

Professionalism

The company should help you with all aspects of the transport process. For example, they should guide you on how to prepare your load for transport. For instance, perishable goods must be clean and free of pests. The company should have well-maintained vehicles to transport your load. If you need a towing service, the vehicle provided should handle the weight of your car. Besides, it should have a high-quality winch and crane. You may want to avoid wheel-lift and hook-and-chain tow trucks since they might increase the body damage on your car. Instead, hire a flatbed.

Work with companies that have experienced and courteous staff. When towing your vehicle, the towing staff should observe on-site safety to prevent accidents when recovering your car. You should be in constant communication with the customer care department to ensure that your vehicle arrives safely. The company should create a transport plan detailing the routes they will use and the various stops. It ensures you have an easy time tracking your cargo. 

Terms

The company should have reasonable terms. They should provide alternative means of transport if the main truck breaks down.

When transporting goods interstate, inquire whether the company will help you secure the required permits.

Consider companies that provide transport insurance. It guarantees compensation if some of your items get damaged during transport.

The company should help you load and unload your cargo. It is especially so when transporting oversized cargo such as houses or machinery. 

Pricing

Compare quotes from a few companies. Other than standard charges, you should also check additional fees. For instance, some companies will charge more if your load exceeds a specific limit. When transporting oversized loads, you will pay more to hire a reconnaissance team, pilot drivers and vehicles. For long hauls, the truck will need two drivers. This will attract an additional charge. 

When choosing a transport company, check the company's reputation, specialisation, professionalism, terms and pricing.