Key Details to Confirm Before Ordering Towing Services

24 February 2022
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If your car is involved in a crash or stalls in the middle of nowhere, you may need to seek towing services. These service providers will bring your vehicle to a collision centre or auto repair shop, allowing you to fix your car issues quickly. The key to getting outstanding services is to ensure you order the service from competent professionals. 

So, how do you find the best company? Below are questions to ask towing company reps before assigning the job.

Can You Tow Your Vehicle? 

Not all towing service providers have the resources to tow all kinds of vehicles from one area to another. Some specialise in towing cars, while others only handle trucks and commercial vehicles. For this reason, you should ask about the kind of vehicles the company hauls in advance. Don't assume that the company can tow all vehicles — they might not have the right equipment or personnel to handle the job efficiently.

What Tow Truck Types Do You Use?

Most towing companies use different kinds of tow trucks to offer quality services. Depending on the job, the company you hire may decide to use a flatbed, hook and chain, integrate, or wheel lift tow truck. Before you hire a company, you need to know if they have the most appropriate truck to handle your work. If the wrong tow truck is used, your vehicle can get damaged.

Hook and chain trucks are primarily meant for salvaging vehicles after they are severely damaged. Wheel lift trucks can be used for small and full-size cars. Flatbed trucks are ideal for all-wheel drive cars, SUVs and pick-up trucks because these vehicles can easily be damaged after using wheel lift tow trucks. Integrated trucks are for large vehicles like big rigs, buses and other forms of commercial autos.

How Much Do You Charge?

Knowing the towing service rates before hiring a company is vital. So before you assign the towing task, ask about the price to avoid problems later. A good company will ask for the job specifications and share their rates. Get prices from several companies and compare them before making a choice — choose a company that offers reliable service at a reasonable rate.

Also, don't forget to check if the providers have additional charges and ask about the forms of payments they accept.

Contact a towing company in your area to learn more about their towing services.